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Welcome to the IWA Help Centre

  1. International Water Association
  2. Frequently Asked Questions (FAQ)
  3. Journal subscription

Journal subscription

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    • I have not received my print journals. How can I claim them?
    • Can I subscribe to both the print and online version of a journal?
    • Why can't I download an article?
    • How can I order journal(s) with special member rate?
    • When will I receive my print journal(s)?
    • How do I access my digital journals?
    • Can I change my journal subscription before it is up for renewal?
    • Can all our employees access the subscribed journal through our IP or will it only be available to the nominated representatives?
    • It seems that I do not have access to the content even though my membership is still active. What happened?
    • Can I cancel and get refunded for my journal subscription before it is up for renewal?
    • I ordered the journal Water Research but have not received any issues yet.
    • I'm a corporate member and I would like to change my free journal subscription(s).
    • Am I able to purchase back issues for journal(s)?
    • Can my journal subscription be automatically renewed?
    • How can I update my postal address for receiving print journals?
    • My print issues are arriving late and/or erratically