I have not received my print journals. How can I claim them?

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A publication schedule of all of our journals can be found here. You can expect to receive your journal within 4–6 weeks of publication. If you have not received your print journal within the estimated delivery time frame, please write to IWA Publishing at subscriptions@iwap.co.uk as soon as possible.

Members have 90 days after the expected delivery date to claim the missing print journal(s).

For example, a claim for a February issue must be received by May. Claims in excess of three months will not be honored.

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